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Service Management

Bachelor's Degree (BSc), The Higher School of Business

43.03.01 Service Management


Program length: 4 years

Language of study: Russian

Place of study: Rostov-on-Don

                                                 Purpose of this educational program:            

The country's leadership has formulated a concept for the development of the tourism industry as a driver of the national economy. Within the framework of the program, comprehensive training of specialists in the field of service, tourism and hospitality in a new formation will be carried out, considering the market demands of the National Technological Initiative, their incorporation into the system of interaction of organizations, state institutions and entrepreneurs, the formation of a new generation of employees and managers in the field of service, tourism and hospitality.

Core curriculum

Basis

Event service

Organization and design of service processes

Expertise and diagnostics of service processes

Technologies of sales of services

Financial activity of service enterprises

Real estate Service

Logistics in the service


Among the advantages of this study program are:

  • The educational program is focused on training specialists with in-depth knowledge of the behavior of service enterprises, tourism and hotel business in market conditions: in matters of organization, business planning, improving competitiveness, regional aspects of entrepreneurship. Thus, the peculiarity of the educational program is the practical orientation and in-depth training aimed at meeting the needs of the labor market for service, tourism and hospitality enterprises.
  • Unique multi-skilled teaching staff: some of basic courses are conducted by young teachers, who can integrate advanced technologies; On the other hand, experienced professors (lecturers and associate professors) conduct fundamental courses. The educational program is designed to enable students to start as soon as possible using acquired knowledge to create knowledge-based applications.
  • One of the striking features of the program is the form of organization of students' project activities, during which the projects being developed will be aimed at developing and forming unique service, tourist and hotel products, technologies for providing tourist services, developing an IT product for the service and hospitality industry.

Prospects

  • The fundamental knowledge gained during the program provides the basis of competencies that offer help with career prospects.
  • Continue education at Master's Degree program.
  • Our graduates work in such organizations and companies as "Pink Elephant", "Pegasus Tourist", "Coral Travel", "Vedi Tour Group", "ANO Agency for Tourism and Business Communications of the Rostov region", hotel complex "Imereti", "Adventure Lab", "Students international", "Don Plaza", "Radisson", "Mercury", "Amax" and many foreign companies.
  • Graduates can open their own startups and freelancing. The experience of the past years shows that some students are employed abroad in specialized tourism companies or continue their studies at master's degrees in European universities in tourism-related specialties.